Effective Date: 

Last Updated: 

Mizala.ai is operated by Mizala Ltd (Mizala, we or us), a provider of sustainability, carbon, ESG, and AI integration services. This notice explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

• Data Controller

📧 Email: contact@mithalla.com

We are the data controller responsible for your personal data collected through Mizala.ai.

 We may collect and process the following categories of personal data:

• Identity Data: Name, title, company, and role.
• Contact Data: Email address, phone number.
• Technical Data: IP address, browser type, device ID, usage logs, and cookies.
• Communication Data: Your messages, inquiries, or feedback submitted via our website or email.

We do not collect special category data unless explicitly required and consented to.

We process your personal data based on: 

• Consent (Article 6(1)(a)) – for newsletter sign-ups, cookies, or marketing.
• Contractual necessity (Article 6(1)(b)) – to provide services or respond to inquiries.
• Legitimate interests (Article 6(1)(f)) – for analytics, fraud prevention, or service improvement.
• Legal obligations (Article 6(1)(c)) – to comply with applicable laws.

You may withdraw your consent at any time.

We use your personal data to:

• Respond to service or partnership inquiries.
• Deliver sustainability and AI consulting services.
• Improve and personalise your website experience.
• Comply with regulatory and legal obligations. 

We may share data with:

• Authorised third-party vendors (e.g., web hosts, analytics tools, CRM platforms).
• Affiliated partners for joint sustainability or ESG projects (under strict confidentiality agreements).
• Legal authorities when required by law.

We do not sell or lease your personal data.

If data is transferred outside the EEA, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

We retain your data:

• Only as long as necessary for the purposes stated.
• Up to 24 months for inquiries unless a service relationship is established.
• Longer periods only if required by law or regulatory frameworks.

Under the GDPR, you have the right to:

• Access your data.
• Rectify inaccurate or incomplete data.
• Request erasure (“right to be forgotten”).
• Restrict processing.
• Object to processing (especially for direct marketing).
• Data portability.
• Withdraw consent at any time.

To exercise your rights, email contact@mizala.com

If you believe your rights have been violated, you can lodge a complaint with your local Data Protection Authority (DPA).

We use cookies and similar technologies for:

• Website analytics (e.g., Google Analytics).
• Remembering preferences.
• Improving functionality.

You may manage your cookie preferences through our Cookie Banner or your browser settings. A separate [Cookie Policy] will be made available.

Our website may include links to other sites. We are not responsible for their privacy practices.

We may update this Privacy Notice to reflect changes in our practices or legal obligations. Any updates will be posted here with a revised effective date.

Contact Us

For any privacy-related questions or requests, contact:

📧 contact@mithalla.com

🌐 https://mizala.ai